TERMS AND CONDITIONS

Last Updated: November 24, 2025

1. ACCEPTANCE OF TERMS

Welcome to graehamwatts.com (the "Website"). These Terms and Conditions ("Terms") are a legally binding agreement between you ("you" or "user") and Graeham Watts ("we," "us," or "our"), a licensed real estate professional in the state of California. By accessing or using our Website and any services provided therein, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, you must not access or use the Website.

2. USE OF THE WEBSITE AND SERVICES

This Website is intended to provide real estate information and services. You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website.

You must be at least 18 years of age to use our services.

You agree not to use the Website for any commercial purposes without our prior written consent.

You are prohibited from using any automated system, including "robots," "spiders," or "offline readers," to access the Website in a manner that sends more request messages to the servers than a human can reasonably produce in the same period.

3. REAL ESTATE INFORMATION AND IDX DISCLAIMER

The property listing information on this Website is provided by an Internet Data Exchange (IDX) service and is sourced from the local Multiple Listing Service (MLS). This information is intended for your personal, non-commercial use.

All data is deemed reliable but is not guaranteed to be accurate. All information should be independently reviewed and verified for accuracy.

Properties may or may not be listed by the office/agent presenting the information.

The information is provided for consumers' personal, non-commercial use and may not be used for any purpose other than to identify prospective properties consumers may be interested in purchasing.

4. COMMUNICATIONS AND CONSENT (TCPA & CAN-SPAM)

Our Website and services are integrated with the GoHighLevel (GHL) platform, which we use to manage communications, including emails, phone calls, and SMS/text messages.

By providing your contact information (including your phone number and email address) through any form, inquiry, or interaction on this Website, you expressly consent to be contacted by us, our agents, and our AI Voice Agent for marketing and informational purposes. This contact may be made via:

SMS/TEXT MESSAGES: Message and data rates may apply. You can opt out at any time by replying STOP to any message.

PHONE CALLS: Including automated or pre-recorded calls.

EMAILS: You can unsubscribe from marketing emails by clicking the "Unsubscribe" link in the footer of any email.

Your consent to receive communications is not a condition of purchasing any property, goods, or services.

5. AI VOICE AGENT DISCLOSURE

We utilize an AI-powered voice agent to assist with scheduling, follow-ups, and initial inquiries. You acknowledge and agree that:

Your calls with our AI agent may be recorded, transcribed, and analyzed for quality assurance, training, and service improvement purposes.

The AI agent is a software service and may not be able to answer all questions or handle all situations. We do not guarantee the accuracy or completeness of information provided by the AI agent.

6. INTELLECTUAL PROPERTY

All content on this Website, including text, graphics, logos, images, and software—excluding the property data provided through the IDX service—is the property of Graeham Watts or its content suppliers and is protected by United States and international copyright laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.

7. FAIR HOUSING STATEMENT

We are an equal opportunity real estate professional. We are committed to compliance with all federal, state, and local fair housing laws. We will not discriminate against any person because of race, color, religion, national origin, sex, familial status, disability, or any other specific classes protected by applicable laws.

8. THIRD-PARTY LINKS AND SERVICES

Our Website may contain links to third-party websites or services that are not owned or controlled by us, such as mortgage lenders, title companies, or government agencies. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

9. DISCLAIMER OF WARRANTIES

THE WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

10. LIMITATION OF LIABILITY

IN NO EVENT SHALL GRAEHAM WATTS, OUR AFFILIATES, OR OUR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE WEBSITE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE WEBSITE; (III) ANY CONTENT OBTAINED FROM THE WEBSITE, INCLUDING RELIANCE ON IDX/MLS DATA; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

11. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Graeham Watts and our employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of (a) your use and access of the Website, or (b) a breach of these Terms.

12. GOVERNING LAW

These Terms shall be governed and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

13. CHANGES TO TERMS

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Website after any revisions become effective, you agree to be bound by the revised terms.

14. CONTACT US

If you have any questions about these Terms, please contact us:

Graeham Watts

Intero Real Estate

2085 E Bayshore Rd #51247

East Palo Alto, CA 94303

Email: [email protected]

Phone: +1 (650) 308-4727

DRE License #: 01466876